Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
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What people love about GemSTA
What lovely stationery and high-quality embellishments. I am really pleased with the quality of these items and the store's shipping services.
What beautiful stationery and decorations. I am really happy with the quality of these products.
It goes without saying that they are excellent items in every way, from the quality to the shipment. This service has exceeded my expectations.
Without a doubt, the best customer service I've ever encountered. I am really impressed with the quality of these things as well as the shipping services.
How long does it take to complete an order?
Can I inspect the goods before receiving them?
Yes, you can check the quality of the goods before proceeding to payment.
What should I do if there is a problem on my custom order?
We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.
How long does shipment normally take?
Shipping takes between 2 and 3 business days for standard delivery. We do offer next-day delivery if your need is urgent.
Refunds & Returns
Terms Of Service
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